Frequently Asked Questions (FAQ)

1. How can I place an order?

You can place an order directly through our website by adding products to your cart and completing the checkout process.

2. What payment methods do you accept?

We accept Cash on Delivery (COD), bKash, and bank transfer.

3. How long does delivery take?

Delivery takes 2–3 business days inside Dhaka and 3–5 business days outside Dhaka.

4. Do you deliver all over Bangladesh?

Yes, we deliver products all across Bangladesh.

5. Can I return a product?

Yes, you can request a return within 7 days of receiving the product. The item must be unused and in original packaging.

6. How can I contact customer support?

You can contact us via phone at +8801948846968 or email at support@digihaat.kafaet.xyz.

7. What should I do if I receive a damaged product?

Please contact us immediately with clear photos of the damaged product. We will arrange a replacement or refund.